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Introduction
UX Professionals Programme
The UX Professionals training programme is for UX designers working in a multi-disciplinary team. In 12 masterclasses we explore: How to make the voice of the customer heard in the product team? How to convince the team of the added value of design proposals - even if they take longer to build? How to ensure that digital products are not just built correctly but actually meet a real customer need?
What we mean
The UX Professionals program
We started in a small scrum team of developers and the product owner. To get a full picture of requirements and product scope we held one-to-one interviews with stakeholders, internal users, architects and the road manager.
The next step was to create a first screen flow draft to give a base concept of what the actual portal could be, followed by a small prototype based on the client’s design system. We presented this to multiple stakeholders.
Together with the product owner we created story mapping workshops which became the backbone of the portal. We designed easy-to-use templates for API providers to promote their APIs by focusing on their value and use. And at peak times in the project we called in extra design capabilities.
Introduction
The UX Professionals program
The UX Professionals training programme is for UX designers working in a multi-disciplinary team. In 12 masterclasses we explore: How to make the voice of the customer heard in the product team? How to convince the team of the added value of design proposals - even if they take longer to build? How to ensure that digital products are not just built correctly but actually meet a real customer need?
