Blog Keen Financials

Banks vs Apple Card. Who delivers the better UX?

Written by Dominique Vermaas | Nov 1, 2019 7:41:00 AM

The Apple Card brings an exciting time in the financial industry where the focus of success is more on customer experience. Faster money movement, no fees, small cash backs and helping people to be and stay financially healthy. Apple is bringing customers closer to fully digital journeys where the battery life of their phone is their greatest concern. And achieving cost reductions too. So what can traditional banks learn from Apple about improving customer journeys and their own earnings models?